Scope of Service

PPA provides personal assistance to people with disabilities who are over 18 and live in Washtenaw County. While the majority of PPA’s Consumer Partners have physical disabilities, PPA does serve individuals with other disabilities, including Autism Spectrum Disorder, cognitive disabilities, developmental disabilities, and mental health issues.

Personal Assistants (PAs) can provide several different services for Consumers, including preparing meals, helping Consumers eat, all types of housekeeping, toileting, personal grooming, showering, getting dressed or undressed, passing medications, helping a Consumer shop, driving a Consumer and any other task for which a Consumer Partner would need assistance. Generally, PAs work in the Consumers’ homes, but they can also go with or meet the Consumer somewhere else in the community. If a Consumer receives their PA funding through Washtenaw County Community Mental Health (WCCMH), the PA can only complete those tasks for the amount of time listed in the Consumer’s Individual Plan of Service (IPOS). If a Consumer receives their PA funding through the Michigan Department of Human Services (DHS), the PA can only complete those tasks for the amount of time listed in the Consumer’s Person Centered Plan (PCP). The same is true of Consumers with other third-payer funding services, such as AAA1b. PPA’s services are only within the scope of the contract PPA has with the Consumer’s funding source.

Consumers who privately pay for personal assistance services or who have another payment source that does not mandate the specific time and tasks, the Consumer may create a list of tasks that the PA will complete. The Consumer pays for the number of hours they wish the PA to work.

A PA can work with a Consumer on any day and at any time on which the two can mutually agree.