FAQ (Frequently Asked Questions)

Listed below please find answers to some frequently asked questions:

Q:Does PPA have a brochure?

A:Yes. You can download a copy by clicking here. Or call 734-214-3890 or email: info@annarborppa.org to request a copy.

Q:Why would a person choose PPA instead of other home care options?

A:PPA offers an empowering solution for people with disabilities and elders who want to exercise independence and self determination in managing their personal assistance. We chose the name “Partners in Personal Assistance” to reflect PPA’s unique model of service provision as a joint endeavor. Consumers play an active role in creating an effective assistance service plan.

Q:Are there a minimum number of service hours required?

A:PPA has a one hour minimum per visit.

Q:How would a Consumer secure funding for services provided through PPA?

A:We accept private pay and third party reimbursement through the Area Agency on Aging, Macomb-Oakland Regional Center, Department of Human Services, Washtenaw Community Health Organization, Community Mental Health and some private insurance providers.

Q:Will the Consumer meet with the Personal Assistant (PA) before hiring him/her?

A:Yes, the Consumer meets with and interviews potential PAs before working together.

Q:What are the responsibilities of a Consumer receiving PPA services?

A:The Consumer is required to submit a Request for Services form and provide a detailed job description. Those receiving funding through State Agencies (i.e., DHS, WCHO, AAA-1-B, MORC, PASREP) must contact their funding source to get approval for PPA to provide services. PPA is based on self-determination; a service agreement detailing additional responsibilities such as maintaining confidentiality, accurate timesheet reporting, PA management and supervision etc. must be signed. Consumers will then have the opportunity to meet with, interview and select compatible PA(s). Scheduling is arranged by the Consumer and the PA and must be reported to the PPA office.

Q:How will PPA be paid for services?

A:The PPA office will submit invoices to the appropriate agency on behalf of the consumers receiving third party funding. Private pay consumers will receive a monthly invoice for services rendered in the previous month. Payment is expected to be sent to the PPA office within 30 days.

Q:PPA is a nonprofit 501©3 organization. How can I obtain financial information on the organization?

A:Financial reports are available upon request. Please call the PPA office at 734-214-3890.